By accessing, browsing, or using any service on the gk 11 platform, you are considered to have fully agreed to all of these Terms & Conditions. These Terms form a legally binding agreement between you and gk 11. If you disagree with any part of these Terms, you are requested to discontinue use of the platform immediately.
These Terms & Conditions are governed by the laws of Bangladesh and apply exclusively to adult residents of Bangladesh. No person under the age of 18 is permitted to use this platform, and full responsibility for compliance rests with the user. gk 11 reserves the right to modify, amend, or update these Terms at any time, and continued use of the platform following any update constitutes acceptance of the revised Terms.
Account Registration & Security
To create an account on gk 11, you must provide accurate and complete personal information, including your full legal name, date of birth, a valid email address, and an active mobile number. Each individual may register only one account — multiple accounts per person are strictly prohibited, and if detected, all associated accounts may be permanently closed. As part of the KYC (Know Your Customer) process, you may be required to submit a copy of your National ID card or passport.
It is your sole responsibility to keep your account password and login credentials strictly confidential. Use a strong password that combines uppercase and lowercase letters, numbers, and special characters. If you notice any unauthorized access or suspicious activity on your account, you must notify the gk 11 support team immediately. gk 11 will not be held responsible for any loss resulting from sharing your login credentials with a third party.
By using the gk 11 platform, you confirm that you are at least 18 years of age and a legal resident of Bangladesh. You agree not to use this platform for any fraudulent activity, money laundering, or any other unlawful purpose. Attempting to exploit technical vulnerabilities or glitches on the platform, or seeking any advantage through hacking or other technical means, is strictly prohibited.
You are expected to treat other users with courtesy and respect, and to refrain from any harassing, discriminatory, or offensive conduct. All funds used in your account must come from a legitimate source, and you warrant that those funds are not derived from any unlawful activity. The cooperation of every user is essential to maintaining the integrity of the gk 11 platform.
All games and betting features provided by gk 11 are designed for entertainment purposes only. Each game has its own rules and payout policy, which are made available to users before play begins. The Random Number Generator (RNG) technology used to determine game outcomes meets international standards and is in no way pre-determined.
If you wish to claim a bonus or promotional offer, you must carefully read the specific terms and conditions attached to that offer. Withdrawal may not be possible unless the applicable wagering requirements for the bonus have been met. Attempting to claim bonuses across multiple accounts from the same IP address or device is prohibited and may result in account termination if detected. gk 11 reserves the right to modify or discontinue any promotional offer at any time.
Payment & Transaction Information
All transactions on gk 11 are conducted in Bangladeshi Taka (BDT / ৳). When making a deposit, the name on your payment method must match the name registered on your account; otherwise, the transaction may be declined. Deposits can be made via popular mobile banking services available in Bangladesh (such as bKash, Nagad, and Rocket) as well as bank transfer.
Minimum amounts and processing timeframes apply to withdrawals, and these may vary by payment method. Withdrawal requests are generally processed within 1–3 business days. Large withdrawals may be delayed or placed on hold if KYC verification has not been completed. If a bonus was accepted on a deposit, the corresponding amount cannot be withdrawn until the applicable wagering requirements have been met.
If gk 11 suspects any transaction to be fraudulent, it reserves the right to place that transaction on hold pending investigation. Suspicious transactions may be reported to the relevant authorities in accordance with anti-money laundering laws.
Gk 11 provides its services on an "as-is" basis and makes no guarantee of any specific outcome. gk 11 will not be liable for any service disruption caused by technical errors, server outages, internet connectivity issues, or other unforeseen circumstances. That said, we will always endeavor to restore service as quickly as possible.
If an incorrect payment is made due to a technical error in a game outcome, gk 11 reserves the right to reverse or correct that payment. If a connection is lost before a bet or game session is completed, gk 11 will settle that session in accordance with standard rules. No compensation will be provided for issues arising from the user's device or internet connection. gk 11 will not be liable under any circumstances for indirect, incidental, or consequential damages.
Account Policy — Suspension & Closure
Gk 11 reserves the right to suspend or permanently close any account at any time, with or without prior notice, and for any reason. Account closure may occur in particular cases involving violations of these Terms, fraudulent activity, operating multiple accounts, or providing false information. If an account is closed in connection with a Terms violation, the associated balance may be forfeited.
You may request to close your account at any time. A self-exclusion option is also available under our Responsible Gaming policy, which will deactivate your account for a specified period. Once self-exclusion is activated, it cannot be reversed before the designated period ends, and access to the platform will be completely restricted during that time. For accounts that remain inactive for an extended period, gk 11 may apply an inactivity fee, with prior notice sent to the user by email.
All content on the gk 11 platform — including logos, trademarks, graphics, software, game interfaces, text, images, and videos — is fully protected under the intellectual property rights of gk 11 or its licensors. No user may copy, distribute, modify, or use any part of this content for commercial purposes without prior written permission.
Any attempt to reverse engineer, decompile, or disassemble the software or technology used on the platform is strictly prohibited and will be treated as a violation of intellectual property law. Legal action may be taken for any infringement of gk 11's intellectual property rights. Users may view platform content for personal, non-commercial purposes only — republishing or redistribution of any kind is not permitted. Content provided by third-party game suppliers is protected under their own respective intellectual property rights.
Third-Party Links & Services
The gk 11 platform may occasionally reference third-party websites or services. gk 11 takes no responsibility for the content, privacy policies, or service quality of those third-party sites. If users choose to follow any external links, they do so entirely at their own risk.
The payment gateways, game software providers, and other technology partners used on the gk 11 platform operate under their own terms and conditions. gk 11 will not be directly liable for any failure or service disruption caused by these partners, but will always assist in resolving such issues. Users are advised to read the terms and conditions of any third-party service before using it. Any dispute with a third party must be resolved between the relevant parties directly.
Changes to Terms & Governing Law
Gk 11 reserves the right to modify these Terms, in whole or in part, at any time. Users will be notified of significant changes via their registered email address or through the platform. Continued use of the platform following the publication of updated Terms will be considered acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of Bangladesh. Any dispute arising from these Terms will be resolved before a competent court in Bangladesh. Should any provision of these Terms be declared unenforceable by a court, all remaining provisions will continue in full force and effect. Any dispute between gk 11 and a user will first be addressed through negotiation, and if necessary, resolved through legal proceedings.